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How to Improve Holiday Let Revenue: Why Good Management Makes a Difference

Oct 15
5 min read

Boutique holiday home, Birdhope Craig Church, Northumberland, managed by Glasswing Stays
Boutique holiday home, Birdhope Craig Church, Northumberland, managed by Glasswing Stays

What does successful holiday let management actually look like? We share real year-on-year performance results from a property managed by Glasswing Stays, and explain why pricing, patience and ongoing investment all matter.

Owning a holiday let can be a fantastic investment, but achieving consistent returns isn't always straightforward.

Guest demand changes throughout the year, competition continues to grow, and the price someone is willing to pay for a stay can vary considerably from one week to the next.

We're continually reviewing the performance of the properties we manage, looking at what's working, where improvements can be made and how we can maximise their earning potential.

We've recently been carrying out our year-on-year performance reviews, and I wanted to share the results from one of our properties.


A Real Example: Holiday Let Performance in 2025 vs 2026

The following figures compare the property's 2025 performance with its 2026 bookings recorded at the time of our review.

Performance measure

2025

2026 booked

Gross booking revenue

£35,393

£40,085

Net booking revenue

£25,289

£27,563

Occupancy

67.60%

71.27%

Average daily rate

£146.25

£155.37

Booked nights

242

258

That represents:

  • 13.3% growth in gross booking revenue

  • 9% growth in net booking revenue

  • An additional 16 nights booked

  • A 6.2% increase in average daily rate

What I'm particularly pleased about is that we've increased both occupancy and the average nightly rate.

We haven't simply discounted our way to more bookings. We've achieved more booked nights whilst also increasing the average value of each night.


And that's an important distinction.


Why Holiday Let Revenue Management Is an Ongoing Process

One of the biggest misconceptions about holiday letting is that once a property is listed on Airbnb or Booking.com, the hard work is largely done.


In reality, setting the property up is just the beginning.


Then comes the hard work: here are a few of the indicators we're continually reviewing:

  • Market demand: Understanding when guests are searching and booking, including seasonal trends, local events and quieter periods.

  • Booking patterns: Monitoring how far in advance guests book, how long they stay and where gaps are appearing in the calendar.

  • Competitor positioning: Reviewing comparable properties to understand how our pricing and offering sit within the local market.

  • Minimum-stay requirements: Adjusting restrictions to capture suitable bookings without unnecessarily limiting availability.

  • Distribution: Reviewing performance across booking platforms and identifying opportunities to improve visibility.

  • Pricing strategy: Making regular adjustments as demand, availability and booking behaviour change.


Revenue management isn't something we do once a month and forget about. It's an ongoing process of reviewing the data, understanding the market and making informed decisions.

Of course, there will always be a ceiling to what guests are prepared to pay for a particular property.

We can't manufacture demand or dictate market rates.

But we can make sure we're doing everything possible to capture the demand that exists and maximise a property's earning potential.


Why Your Holiday Let May Perform Better in Years Two and Three

Something I think is particularly important for holiday-let owners to understand is the ramp-up period.

When a property first launches, it doesn't have the same advantages as an established holiday let.

It may have no guest reviews, limited booking history and relatively little visibility on the major booking platforms.

It takes time to build momentum.

As the property becomes established, several things can work in its favour.


1. Building Guest Reviews and Trust

Positive reviews help prospective guests feel more confident about booking. They also provide valuable feedback about what guests love and what could be improved.

A property with a strong collection of recent reviews may have an advantage over a newly launched listing with no track record.


2. Developing a Booking History

Over time, we gain a clearer understanding of how guests book that particular property.

We can identify its strongest months, typical booking lead times, popular lengths of stay and the periods that need more attention.

This gives us better information to work with when making pricing and availability decisions.


3. Refining the Pricing Strategy

Even with good market data, every property is different.

As booking history develops, we can better understand how guests respond to different rates, seasonal demand and minimum-stay requirements.

This allows us to refine our strategy rather than relying solely on initial estimates.


4. Improving the Guest Experience

Guest feedback can highlight opportunities to improve a property's presentation, facilities and overall experience.

Sometimes relatively small changes can make a meaningful difference to how attractive a property is to future guests.

For these reasons, it's quite common for a holiday let to gain momentum in its second and third years.

However, this isn't guaranteed. Local competition, market demand, property availability and the quality of the accommodation all influence performance.

That's why we encourage owners to take a longer-term view when assessing their investment.


Beautifully presented holiday let, The Nest, Whitby
Beautifully presented holiday let, The Nest, Whitby

Why Property Maintenance and Presentation Still Matter

Revenue management can only achieve so much if the property itself isn't keeping pace with guest expectations.

Holiday-let guests have plenty of choice, and presentation matters.

High-quality photographs, comfortable furnishings, reliable facilities and consistently good housekeeping all contribute to the overall guest experience.

A property that looked fantastic when it launched three years ago won't necessarily remain competitive without ongoing care and investment.

This doesn't mean owners need to spend thousands of pounds every year replacing perfectly good furniture.

It's about maintaining standards, responding to feedback and making sensible improvements where they can add value.

We work closely with our owners to identify those opportunities, whilst remaining mindful of the costs involved.

After all, increasing booking revenue is only part of the equation. The costs of operating the property matter too.


Fully refurbished, brand new serviced accommodation property, Woodland View, Leeds
Fully refurbished, brand new serviced accommodation property, Woodland View, Leeds

Can You Continue Improving an Established Holiday Let?

Absolutely, although improvements become more challenging as a property matures and market conditions change.

Once a holiday let has established its reviews, booking history and market position, there may be fewer straightforward opportunities for growth.

But that doesn't mean management becomes less important.

Competitors enter the market, booking behaviour changes, platform visibility fluctuates and guest expectations evolve.

A pricing strategy that worked brilliantly last year may not be the right approach this year.

This is why we continually review the properties we manage, rather than assuming that past success will automatically continue.

And it's why we're so pleased when we see results like those shared above.


Glasswing Stays is a boutique holiday-let management company working with a carefully selected collection of properties.

Our approach is hands-on, commercially focused and built around understanding each property's individual potential.

We don't believe in a one-size-fits-all pricing strategy, and we certainly don't believe in simply listing a property and hoping for the best.

Instead, we continually review performance, respond to changes in demand and work with owners to maintain the standards guests expect.

The results we've shared here are from one property and aren't a guarantee of future performance. Every holiday let has its own market, opportunities and limitations.

But they demonstrate what can be achieved through consistent attention to the details.


Could Your Holiday Let Be Performing Better?

If you own a holiday let in Northumberland, Whitby, Scarborough, or the surrounding areas and would like a fresh perspective on its performance, we'd be delighted to hear from you.


At Glasswing Stays, we offer a personalised approach to holiday-let management and are always happy to discuss how a property's revenue strategy, presentation and guest experience could be improved.

Get in touch with Glasswing Stays to arrange an initial conversation.

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